Shipping & Returns
Shipping Policy
At Lucky, we offer various shipping methods to ensure that our customers receive their cosmetics goods as quickly and efficiently as possible. We offer free shipping on orders over $50 and a flat rate fee of $5 for all other orders. We take great care in packaging our products to ensure that they arrive in perfect condition. Our shipping policy is simple and straightforward. If you have any questions or concerns about shipping, please don't hesitate to contact us.
Return & Exchange Policy
We want you to love your Lucky cosmetics goods, but if you're not completely satisfied, we offer hassle-free returns and exchanges within 30 days of purchase. If you would like to return or exchange a product, please contact us and we will provide you with a return shipping label. Once we receive the returned item, we will issue a refund or send out the replacement product. Please note that all returned items must be in their original packaging and in new, unused condition.